Our Service
Back-Office Operations
Operex delivers comprehensive back-office operations support that allows businesses across the USA to streamline internal processes, improve accuracy, and focus on core growth initiatives. Our back-office solutions are designed to enhance operational efficiency by handling time-consuming administrative and process-driven tasks with precision and confidentiality.
Leveraging trained professionals, structured workflows, and secure systems, we ensure seamless execution of essential business functions while maintaining compliance with industry standards and data protection requirements. By outsourcing back-office operations to Operex, organizations reduce operational overhead, improve turnaround times, and gain a scalable support model that adapts to evolving business demands.
Leveraging trained professionals, structured workflows, and secure systems, we ensure seamless execution of essential business functions while maintaining compliance with industry standards and data protection requirements. By outsourcing back-office operations to Operex, organizations reduce operational overhead, improve turnaround times, and gain a scalable support model that adapts to evolving business demands.
Data Entry
Operex provides accurate, reliable, and secure data entry services to help businesses maintain clean, organized, and up-to-date records. Our skilled data entry specialists handle large volumes of information with a strong focus on accuracy, consistency, and confidentiality. Whether processing customer records, financial data, CRM updates, or database management tasks, we follow strict quality checks and validation processes to eliminate errors and ensure data integrity.
By outsourcing data entry to Operex, businesses across the USA can reduce manual workload, improve data accessibility, and make informed decisions based on accurate, well-structured information.
By outsourcing data entry to Operex, businesses across the USA can reduce manual workload, improve data accessibility, and make informed decisions based on accurate, well-structured information.
Document Processing
Our document processing services help businesses efficiently manage, organize, and digitize critical business documents. Operex handles document classification, data extraction, indexing, verification, and digital archiving with precision and security. From invoices and contracts to forms, applications, and compliance documents, we ensure timely processing while maintaining accuracy and confidentiality.
By streamlining document workflows, we help organizations reduce paper dependency, improve retrieval speed, and maintain regulatory compliance. This service enables businesses to improve operational efficiency and maintain better control over essential documentation.
By streamlining document workflows, we help organizations reduce paper dependency, improve retrieval speed, and maintain regulatory compliance. This service enables businesses to improve operational efficiency and maintain better control over essential documentation.
Order Processing
Operex’s order processing services ensure smooth, accurate, and timely handling of customer orders from initiation to fulfillment. Our team manages order entry, validation, updates, coordination with inventory or logistics teams, and exception handling to prevent delays or errors.
By maintaining clear communication and accurate records, we help businesses improve order accuracy, reduce processing times, and enhance customer satisfaction. Our structured processes ensure scalability during peak demand periods, making Operex a reliable partner for USA-based e-commerce, retail, and distribution businesses.
By maintaining clear communication and accurate records, we help businesses improve order accuracy, reduce processing times, and enhance customer satisfaction. Our structured processes ensure scalability during peak demand periods, making Operex a reliable partner for USA-based e-commerce, retail, and distribution businesses.
Support Ticket Handling
Our support ticket handling services provide structured and efficient management of customer and internal service requests. Operex logs, categorizes, prioritizes, and resolves tickets using defined workflows and service-level agreements to ensure timely resolution. We maintain complete transparency and documentation throughout the ticket lifecycle, reducing resolution times and preventing issues from being overlooked.
By outsourcing ticket management to Operex, businesses can improve response consistency, enhance accountability, and ensure a smooth support experience across multiple channels.
By outsourcing ticket management to Operex, businesses can improve response consistency, enhance accountability, and ensure a smooth support experience across multiple channels.
Billing & Invoicing
Operex offers accurate and compliant billing and invoicing services to help businesses maintain financial clarity and cash flow stability. Our team manages invoice generation, billing verification, adjustments, payment tracking, and reconciliation while adhering to industry regulations and company policies.
By minimizing billing errors and delays, we help improve customer trust and reduce payment disputes. Businesses across the USA benefit from faster billing cycles, improved financial reporting, and reduced administrative workload through our dependable billing support services.
By minimizing billing errors and delays, we help improve customer trust and reduce payment disputes. Businesses across the USA benefit from faster billing cycles, improved financial reporting, and reduced administrative workload through our dependable billing support services.
Inventory Support
Our inventory support services help businesses maintain accurate stock records, optimize inventory levels, and reduce operational inefficiencies. Operex manages inventory data updates, reconciliation, reporting, and coordination with supply chain teams to ensure real-time visibility.
By maintaining precise inventory records, we help businesses prevent overstocking, stockouts, and fulfillment delays. This service supports improved demand planning, cost control, and operational reliability for retail, logistics, and distribution-driven organizations.
By maintaining precise inventory records, we help businesses prevent overstocking, stockouts, and fulfillment delays. This service supports improved demand planning, cost control, and operational reliability for retail, logistics, and distribution-driven organizations.
Vendor Management
Operex’s vendor management services help businesses streamline communication, documentation, and coordination with suppliers and third-party partners. Our team manages vendor records, contract documentation, compliance tracking, performance monitoring, and issue resolution with accuracy and professionalism.
By centralizing vendor-related processes, we help organizations improve transparency, reduce risks, and maintain strong supplier relationships. This structured approach enables businesses to focus on strategic partnerships while ensuring smooth day-to-day vendor operations.
By centralizing vendor-related processes, we help organizations improve transparency, reduce risks, and maintain strong supplier relationships. This structured approach enables businesses to focus on strategic partnerships while ensuring smooth day-to-day vendor operations.
Admin Support
Our administrative support services provide reliable assistance for day-to-day business operations, allowing leadership and internal teams to focus on strategic priorities. Operex handles scheduling, reporting, data organization, correspondence, and general administrative tasks with efficiency and discretion.
By offering flexible and scalable admin support, we help businesses reduce workload, improve productivity, and maintain organized operational processes without expanding in-house teams.
By offering flexible and scalable admin support, we help businesses reduce workload, improve productivity, and maintain organized operational processes without expanding in-house teams.
KYC Processing
Operex delivers secure and compliant Know Your Customer (KYC) processing services for businesses operating in regulated industries across the USA. Our team verifies customer identities, reviews documentation, conducts data validation, and ensures compliance with regulatory standards and internal policies.
By following strict verification protocols and maintaining data security, we help businesses reduce fraud risks, meet compliance requirements, and onboard customers efficiently. Our KYC services support faster turnaround times without compromising accuracy or regulatory integrity.
By following strict verification protocols and maintaining data security, we help businesses reduce fraud risks, meet compliance requirements, and onboard customers efficiently. Our KYC services support faster turnaround times without compromising accuracy or regulatory integrity.
Employee Record Management
Operex’s employee record management services help businesses maintain accurate, organized, and compliant workforce documentation. Our team manages employee files, onboarding records, policy acknowledgments, performance documentation, and compliance-related data with strict confidentiality.
By ensuring records are up to date and easily accessible, we help organizations improve HR efficiency, reduce compliance risks, and maintain a structured approach to workforce management.
By ensuring records are up to date and easily accessible, we help organizations improve HR efficiency, reduce compliance risks, and maintain a structured approach to workforce management.
Attendance & Payroll Management
Our attendance and payroll management services provide reliable support for tracking employee attendance, processing payroll data, and maintaining accurate compensation records. Operex manages timekeeping data, leave tracking, payroll calculations, and reporting while ensuring compliance with company policies and labor regulations.
By minimizing errors and delays, we help businesses maintain employee trust, improve operational accuracy, and reduce the administrative burden on HR teams. This service ensures timely, transparent, and dependable payroll operations for organizations across the USA.
By minimizing errors and delays, we help businesses maintain employee trust, improve operational accuracy, and reduce the administrative burden on HR teams. This service ensures timely, transparent, and dependable payroll operations for organizations across the USA.
